Refund and Return Policy

At Taski Standard, we want you to be satisfied with your purchase.

Returns

You may request a return within 14 calendar days of receiving your order.

To qualify for a return, the item must:

• Be unused, unworn and in its original condition
• Be returned in its original packaging
• Include all tags, certificates and accessories supplied with the order
• Show no signs of wear, damage, alteration or improper handling

To request a return, please contact us at [email address] and provide your order number and the reason for the return. Items returned without prior approval may not be accepted.

Non-Returnable Items

The following items cannot be returned unless they are faulty or incorrectly supplied:

• Personalised, engraved or custom-made jewellery
• Earrings or other hygiene-sensitive items where a protective seal has been removed
• Gift cards
• Items showing signs of wear, damage or alteration

Return Shipping

Customers are responsible for return shipping costs unless the item received was faulty, damaged or incorrect.

We recommend using a tracked and insured shipping service. Taski Standard is not responsible for returned items that are lost or damaged in transit.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

We may withhold the refund until we have received the returned item or until you have provided proof that the item has been shipped back to us, whichever occurs first.

If the return is approved, the refund will be issued to your original payment method. Please note that processing times may vary depending on your bank or payment provider.

Return Shipping Costs

Customers are responsible for the direct cost of returning an item.

We recommend using a tracked and insured shipping service, as Taski Standard is not responsible for returned items that are lost or damaged in transit.

If the item received is faulty, damaged or incorrect, Taski Standard will cover the reasonable return shipping costs.

In the event of a valid withdrawal, the original standard delivery cost will be refunded. Any additional delivery costs resulting from the customer’s choice of a more expensive shipping method are non-refundable.

Damaged or Incorrect Items

Please inspect your order after delivery. If an item arrives damaged, faulty or incorrect, contact us promptly at [email address] and include your order number and clear photographs of the item and packaging.

Statutory Rights

Nothing in this policy excludes or limits any rights available to customers under applicable consumer protection laws.